SUPPORT

Ace Wingman Support

王牌僚机 · 支持中心

Get in touch

Ace Wingman is built by one person. Email goes straight to the developer, and every message gets a real reply — usually within a business day, always within 15.

enzosun94@gmail.com

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. Open iOS Settings → tap your name → Subscriptions → Ace Wingman → Cancel Subscription. You keep access until the end of the period you already paid for. Deleting the app or your account does not cancel a subscription.

How do I get a refund?

Refunds are handled entirely by Apple. Go to reportaproblem.apple.com, sign in, and select the purchase. We cannot issue refunds directly.

I paid but my membership isn't showing up.

Open the app, go to Profile → Restore purchase, and make sure you're signed in with the same Apple Account you bought with. If it still doesn't appear, email us with your transaction ID and we'll sort it out.

How do I delete my account and data?

In the app: Profile → Delete account. It's self-service and permanent — it removes your account record, question history, saved cards, and quiz results, and revokes this app's Sign in with Apple authorization. No need to email us.

What happens to what I type?

Text you enter is sent to third-party AI providers to generate a response, and stored so you can find it again in your history. We never sell it and never use it to train AI models. Full detail in the Privacy Policy.

Legal

English: Privacy Policy · Terms of Service
中文:隐私政策 · 用户服务协议